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Professional Highlights essay
← To Obtain a Challenging Position in a Software Related FieldDeveloping Professional Knowledge and Abilities Affect Career Success →

Professional Highlights. Custom Professional Highlights Essay Writing Service || Professional Highlights Essay samples, help

Accomplished Professional with extensive experience and significant expertise in the field of aviation management providing professional training on different aspects of airport services, managing cargo/baggage operations and conducting internal audits.


  • Corporate Training
  • Station Safety Plans
  • Internal Audits
  • Customer Service
  • Ground Security Management
  • Aviation Security & Aircraft Safety
  • Airport Policies Development
  • Cargo & Baggage Operations
  • Ticketing
  • Group Crisis Intervention


  • Provided training for Airport Services Training Department on different aspects of airport services.
  • Developed and maintained Station Safety Plans, Airport Services Policy.
  • Developed web-based, computer-based and PowerPoint training modules for employees.
  • Coordinated Ground Security procedures.
  • Managed baggage, cargo, US mail operations.
  • Performed the duties of a Complaint Resolution Official.
  • Composed and distributed communication letters and bulletins.
  • Supervised the completion of mandatory training initiatives by employees.
  • Responded to changes in airline regulations.
  • Provided friendly customer services and support to passengers.
  • Conducted station observations, internal audits, and on-site training program.
  • Provided assistance and support to field services.
  • Scheduled and tracked new hiring and recurrent classes.
  • Maintained and tracked testing completed by employees and progress through spreadsheets.
  • Facilitated ExpressJet Corporate Orientation to new employees.
  • Completed IOSA audit for Airport Services Department.
  • Developed training program for internal and external employees.
  • Assisted with the appropriate procedures to obtain a Single Operating Certificate for merging companies.
  • Facilitated Airport Service Agent SHARES new class and PSS (native SHARES classes for Continental Airlines/United Airlines merger).


ExpressJet Airlines, Inc., Houston, TX

Regional Training Manager                                                                                     

ExpressJet Airlines, Inc., Amarillo, TX

Cross Utilized Agent                                                                                                  


University of Phoenix, Phoenix, AZ

Axia Online   


Tabor College, Hillsboro, Kansas



Critical Incident Stress Management

Advanced Group Crisis Intervention                                                                                          

Critical Incident Stress Management

Group Crisis Intervention                                                                                                             



  • Proficiency in Microsoft Office Suite
  • Leadership
  • Teamwork
  • Excellent Communication Skills
  • Flexibility
  • Analytical Thinking
  • Problem Solving
  • Organizational Skills


Available upon request.

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Related essays

  1. Developing Professional Knowledge and Abilities Affect Career Success
  2. It Jobs and A Description of Their Functions
  3. To Obtain a Challenging Position in a Software Related Field
  4. Theories of the Job Satisfaction

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