Sales: Sales: Support: Support:
Academic writing services  
Custom written essay Book report Research paper Dissertation Resume and CV Editing and proofreading  
main menu
By ordering custom paper you get
  • 24/7 Support
  • Over 100 professional US Writers
  • 300 words per page
  • Flexible discount system
  • FREE revision (within 2 days)
  • Anti-Plagiarism Software Check
we accept
sample essays
Accounting Essays
Admission Essays
Analysis Essays
Art Essays
Biography Essays
Biology Essays
Book Review Essays
Business Essays
Case Studies Essays
Cause and Effect Essays
Character Analysis Essays
Communication Essays
Communication and Media Essays
Compute Technologies Essays
Consideration Essays
Controversial Essays
Description Essays
Economics Essays
Education Essays
Evaluation Essays
Explanation Essays
History Essays
Job Essays
Law Essays
Management Essays
Medicine Essays
Music Essays
Personal Essays
Personal Experience Essays
Persuasive Essays
Persuasive Speech Essays
Philosophy Essays
Political science Essays
Politics Essays
Proposal Essays
Psychology Essays
Reflective Essays
Religion Essays
Research Essays
Response Essays
School Essays
Science Essays
Sociology Essays
Technology Essays
World Literature Essays
Report Writing essay
← Group EffectivenessProject Report →

Report Writing. Custom Report Writing Essay Writing Service || Report Writing Essay samples, help

Live Chat

Interpersonal communication is simply communication between two people. Interpersonal communication may also occur between small groups such as those that exist at Global Couriers. The definition of interpersonal communication is not simply one that is quantitative; the concept cannot be defined merely by determining the number of people involved. Communication scholars take a qualitative approach to the concept. It is said to occur when people communicate in their capacity as unique individuals. According to Wood (1999, p. 24), interpersonal communication occurs when individuals build knowledge of another in order to create shared meanings. During the interpersonal communication process, those involved should always have the desire and motivation to know each other as individuals. At Global Couriers, there exists a negative communication climate. This is evident through poor morale and low motivation. In such an environment, employees are not motivated to know more about each other. The tension that exists between age-based and cultural-based sub-groups is a clear indication of poor interpersonal communication in the company. In order to deal with this problem, the level of negative communication needs to be minimized while that of positive communication should be maximized. The extent of negative communication is often determined by levels of self disclosure, empathy and response to emotions. Every communication made should also be assessed and judged as either confirming or disconfirming in nature, the nature of feedback given and the communication styles used. Through self-disclosure, people reveal information about themselves to other people with whom they engage in interpersonal communication (Afzalur & Magner 1995, p. 124). Self disclosure is about information that is not readily available to the recipient. It is a excellent source of motivation, a factor that contributes to the success of interpersonal communication. Self disclosure works out well through the application of the rule of reciprocity.

Order now

At Global Couriers, the existing negative communication environment needs to be transformed into a positive one. Communication climate, according to Wood (1999, p. 245), refers to the overall emotional mood or feeling between two people. Confirming and disconfirming climates need to be considered closely at Global Couriers.

Type of assignment Title of your paper Writer level Pages
Timeframe Spacing Currency Total price

Confirming climates exist when messages are received from those with whom one has a relationship, demonstrating one’s worth and value to these people. On the other hand, in disconfirming climates, the messages received devalue are meant to devalue the recipient. Both climates should be understood in three main dimensions. These dimensions include recognition, acknowledgement, and endorsement (Luft 1969, p. 117). Many employees at Global Couriers would want to be in confirming climates because of the emotional safety that is often implied. According to Mathews, Derlega & Morrow (2006, p. 86), a disconfirming climate is a prime cause of turnovers in organizations. One may say that Global couriers’ is a case of disconfirming climate owing to the high turnover rate and a sense of vulnerability among workers. However, as Baxtor (1990, p. 69) points out, in most cases, interpersonal relationships may fall somewhere between these two extremes. In order for interpersonal communication to be improved at Global Couriers, the balance between confirming and disconfirming environments should be understood and acted upon professionally, mainly through close monitoring and regulation. All interpersonal messages whereby there is potential for recognition should be vetted in order to point out disconfirming climates. Employees should be encouraged to recognize the presence of others regardless of their cultural or sub-group affiliation. The same thing should be done with regard to acknowledgement and endorsement of messages. In conclusion, the root of failure of interpersonal communication at Global Couriers should be understood in order the communication crisis that is hampering growth at the Global Couriers to be solved. It is extremely important to increase the qualitative level of emotional engagement. This is because it enables employees to derive shared organizational meanings that are necessary for interpersonal communication to succeed.

Report Writing. Custom Report Writing Essay Writing Service || Report Writing Essay samples, help

Order Now
Order nowhesitating

Related essays

  1. Project Report
  2. Rational and Emotional Appeal
  3. Group Effectiveness
  4. Arguments

order now

Order now
why choose us
96% of satisfied returning customers
24/7 customer support
A wide range of services
Up-to-date sources
100% privacy guaranteed
MA/PhD writers
Custom written papers only
Free plagiarism report
Free revision (within 2 days)
Free extras by your request
Direct communication with a writer
Are your writers qualified for the custom writing?
How quick can my order be accomplished?
Is it legal to buy custom essays, term papers or book reports from your company?
Are essays offered by your company truly custom-written?
Is it safe to buy from
How secure is the payment system of your company?
Can I submit custom essays or term papers done by your company as my own?
How can I contact your company if I've got problems with my ordered paper?

Finally, I've found the real custom writing service . My grades are saying "Thank you, it's been a pleasure to work with you."

Jamal, South Africa

I can't believe you finished my essay under such a short deadline! You saved me from a disaster once again. You guys deliver exactly what you promise. I'll be back. That's for sure!

William H , Kansas, US

contact us
Toll free for US & Canada only. International callers are charged for outgoing calls.

Our phone numbers: provides custom term paper writing/rewriting services inclusive of research material for assistance purposes only. The term papers should be used with proper reference and are not meant to replace actual assignments.

Get 15% off your first custom essay order

Order now

from $12.99/PAGE