Work behaviors are categorized either as productive or counterproductive. Productive behaviors are those which focus to the vision and mission of the company. These productive behaviors are either effective or efficient. Efficient productive behaviors refer employees’ trait of utilizing and economizing the company infrastructure and fund with the aim of achieving the company goals. Effective productive behaviors are those workers behaviors aimed at attaining company targets (Job effectiveness).
According to Kathleen Greer Associates (KGA) counterproductive behaviors are behaviors that tend to work against one’s success in an organization. This article gives examples of counterproductive behavior which includes; shouting, bullying, showing favoritism, displaying negativity, complaining, withdrawing, rumor spreading, not getting along with people and many other negative behavior.
Every organization is concerned to its performance. Performance of any company is determined by productive and counterproductive behaviors. Productive behaviors aim at improving organizational performance while counterproductive behaviors declines or lowers performance of the organization. It is very that productive behavior can help organization a long way towards achievements and progress, since employees who practice this are devoted to do anything under their power for the benefit of the organization. On the other hand counterproductive behavior can lead to a nightmare for an organization’s management.
In conclusion it is generally true that every organization works towards increasing productive behavior and decreasing counterproductive behavior, so as to enhance general performance of the organization. To deal with this KGA gives five steps of handling counterproductive as follows;
Step one – Recognizing the problem
Step two – Record the example to aid in discussion
Step three – Discuss performance by explaining how employee’s behavior hass affected others and impacts if it continues.
Step four – Referring for counseling
Step five – monitoring progress and providing feedback.
This can help in dealing with and eliminating counterproductive behavior which consequently leads to improved performance of the organization.